Leonoor Moerman

Meet the team

Pillars: Actionable Strategy | Customer Centric

Short summary of what you can find on my CV:

Senior leader with 20+ years of experience in customer centricity and strategy into execution
- Global Shopper Experience Capability Director at Unilever
- Global Health & Beauty Channel Director at Unilever
- Various local roles in Customer Marketing & Category Management (BENELUX, UK, Global) at Unilever
Broad experience in FMCG: Food, Home and Health & Beauty
Partner at Business Markers Netherlands
Guest lecturer Nyenrode Business University (Customer Experience)
Certified Supervisory Board member

Today:

Leonoor guides clients to build actionable strategies, knows how to land it in your organisation to make sure it delivers results. She is a strong community builder to ensure everyone internally & externally lives and breathes your company strategy. During her career Leonoor has always worked at the cutting edge of Marketing & Sales. She knows how to build customer centric organisations and today guides sales & leadership teams with our 5E modular model towards real customer centricity. Her other expertise areas are sharpening company positioning, transforming channel thinking and building capabilities in Channel Management, Category Management and Customer Experience.

Expertises:

Customer Experience Management

Marketing & Communication Planning

Positioning

Presentation skills for executives

Smarketing

Strategic Plan

Strategy & Execution

Tools:

What's typical about Leonoor?

Her energy is contagious! She is passionate to bring everyone on board and will make you feel you are part of the journey! She loves road & gravel cycling (off the beaten track) and participates in races abroad. Leonoor enjoys beach walks with her Weimaraner pup and long al fresco dinners with friends.

What can I mean for you/our customer?

Would you like someone to guide you landing actionable strategy in your organisation with passion & energy? Would you like to embed a customer centric approach for your sales team and across your wider organization?

You can contact Leonoor anytime, have a chat over coffee, she will be open to think along and support you in the next phase of growth & development.