1-Hour webinar sessions

100% of our audience finds a good business plan important. But… if we ask who has a good business plan that leads from vision to action and that is actually deployed, a maximum of 20% confirms. This will change. Expert Ides Ticket will explain you a method that works. The method is called OGSM. OGSM is a plan on 1 page that leads from vision to action. It connects ambitions to actions. It helps to make strong plans and execute them. Because it is nice to have dreams or plans, but coming up with good plans and realizing them is much more enjoyable. 

Customer Experience is hot. Nowadays, everybody is talking about how they aim to become more customer centric. But the truth is that only a minority of organizations really knows how to tackle their approach to CX. In this webinar, you’ll discover how to meet changing customer expectations by adopting a step-by-step approach to building an effective and company-wide CX strategy.  Adapted to the CX maturity of your company, whether you are just starting to think of it, or looking to move from excellence to champion.

Everyone has and makes plans, both business and private. And yet more often than not we don't realize our plans. This is because many plans are simply not good or concrete enough. However, we know very well that successful sales & business development starts with a supported and well thought-out plan. In this webinar you will learn how to make a powerful and targeted sales plan that does work. The Batteries of Sales is a powerful tool for this to realize your sales ambitions. This model helps you to assess the crucial building blocks of successful sales responsibilities to make, keep and grow customers and to energize where needed. We will give you the insights on how to fix the basics of your business plan and how to make strong progress for yourself, your team and your organization.

Do you want to conquer the world? Not without an export plan!
For most SMEs the Belgian market is too small. With the European common market and globalization, export has become easier. But don't be misled; export has a tremendous impact on your business! There will be serious challenges for you, for your colleagues and for your partners. During this webinar we will explain our clear and pragmatic Export Model, and guide you through the export plan building exercise in four steps: Why, What, How and Execution. It helps you to focus, avoid pitfalls and accelerate measurable success. We include some useful tips & tricks based on 20 years of global export experience.