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Whether your customer is the consumer, the internal customer or the business customer, he/she deserves and expects quite some attention, great products and an impeccable service.
Our experts created programs to attract and retain customers:
Smarketing is more than just a story about a smart collaboration between sales and marketing. It is a cultural change, where sales and marketing are truly joining forces to generate business in the most effective way.
The Smarketing program at Business Markers is quite comprehensive and goes from conceptual design over tools and training.
“Sales is like sailing. Without a plan, you are getting nowhere”
Behind every success story is a plan, a plan that supports your targets and goals and is supported by the entire team. Putting together such a plan isn’t however an easy sail.
Therefore, Business Markers will be your co-captain. Together with your sales team we develop a one-page sales plan that gives a clear, focused and to-the-point overview of your strategic sales & business development. This plan will inspire, motivate, and give clarification to your team so they can go full steam ahead.
According to various studies, it has never been more important to improve the experiences of your customers. And be aware: 80% of companies and their CEO's think they offer a good customer experience, but only 8% of customers agree! So developing your customer experience program is crucial.
Get valuable insights on the Customer Experience management of your organization:
Often considered as business growth and finding new customers, we see that business development has gone through a (r)evolutions over the past decade. As part of strategy plans, growing the business and new customer acquisition is at the forefront of every sales department. However, we consider business development as an attitude of client intimacy and for all departments.
Fact check: 95% of presentations suck! They just do.
Why?
Because 33% of people dread creating a presentation, 75% fear giving one, and another 60% doubts his own presentation. Whether you’re a seasoned presenter or just starting out, the right approach will help you to raise your game, build your confidence, and make your presentations memorable. There are 3 simple steps to get you there; it is all about the right planning, development and delivery of your presentation. Following these steps will teach you how to create a convincing presentation, how to overcome your nerves (75% of people has them!), how to really engage your audience and how to handle difficult people with ease.
“We at Business Markers challenge the effectiveness of much current sales practice!”
Convincing customers to buy from you is difficult and is influenced by many internal and external factors. Just telling them to do so like in traditional sales techniques, is not working anymore.
We need to collaborate with our customers! It is value & trust they are looking for.
Move from being seller-focused to client-focused is the key to success. Therefore, salesman must take the role of a trusted advisor. And just know, that you can’t fake it!
A value proposition is traditionally described as ‘an analysis or statement of the combination of goods and services offered by a company to its customers in exchange for payment’. In essence, it’s the answer to the question ‘what value will you bring to the customer compared to your biggest competitor?' After all, that is why a customer feels the need to buy from you.